Welcome to Ornamentmart.com. We pledge to do everything in our ability to make sure you are completely satisfied with your purchase. Ornaments that are shown as personailzed are for examples only and may not appear exactly as shown when purchased. JMEnterprises 4212 E. Ellis cir. Mesa, Az. 85205 jmenterprises2004@yahoo.com ALL ORDERS ARE SHIPPED USPS PRIORITY MAIL, UNLESS YOU CHOOSE EXPRESS MAIL.